The UAV operation process is meticulously planned and executed to ensure safe and efficient delivery. It begins after receiving cargo request with Pre-Flight Operations which encompass several crucial steps. First, Mission Planning is conducted to analyze customer requests and determine the optimal route. This involves considering factors such as payload weight, weather conditions, airspace restrictions, and relevant regulations. Flight planning software is utilized to create a detailed flight path that avoids potential obstacles and no-fly zones.

Next phase of pre-flight operations involves UAV Maintenance and Pre-Flight Checks. UAV maintenance technicians perform thorough checks on all mechanical components, avionics systems, sensors, and communication equipment to ensure everything is in optimal condition. Software updates and functionality checks are also conducted to ensure that the autonomous flight systems are operational. Additionally, battery levels and fuel reserves are verified to ensure they are sufficient for the planned flight path.

• The third phase, the focus shifts to Cargo Loading and Securing. Payload specialists ensure that the cargo is properly loaded, secured, and balanced within the UAV designated cargo bay. Precise weight and center of gravity (CG) calculations are performed to ensure that the UAV remains within its operational limits and maintains proper stability during flight. Pre-flight checks are conducted to verify the integrity of the cargo securing mechanisms, ensuring that everything is in place for a safe journey.
• Once the pre-flight operations are complete, the UAV is ready for Flight Operations. During this phase, Remote Monitoring and Oversight play a critical role. Remote Drone Operators (RDOs) monitor the autonomous flight in real-time using onboard cameras, sensor data, and telemetry feeds that provide real-time data on altitude, airspeed, fuel levels, and other vital parameters. They are responsible for making critical decisions during the flight, such as navigating around unforeseen obstacles or responding to changing weather conditions. Constant communication is maintained with ground control.
• Upon completion of the flight, the process moves into Post-Flight Operations. The first step is UAV Landing and Recovery. Remote UAV Operators guide the UAV for a safe and controlled landing at the designated landing zone, where the ground support crew assists with securing the UAV and retrieving the cargo.
• Following the landing, Cargo Unloading and Inspection takes place. Payload specialists oversee the safe unloading of the cargo and verify its condition upon arrival. Any discrepancies or damage to the cargo are documented for further investigation and potential claims processing.

Finally, the UAV undergoes Post-Flight Inspection and Maintenance. UAV maintenance technicians perform a thorough inspection to identify any potential wear and tear or malfunctions. Necessary maintenance procedures are conducted to ensure the UAV remains airworthy for future operations.